NTISthis.com

Evidence Guide: MSL934009 - Apply quality system and continuous improvement processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSL934009 - Apply quality system and continuous improvement processes

What evidence can you provide to prove your understanding of each of the following citeria?

Satisfy quality system requirements in daily work

  1. Access information on quality system requirements for own job function
  2. Record and monitor quality control data in accordance with quality system requirements
  3. Recognise and report non-conformances or problems
Access information on quality system requirements for own job function

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and monitor quality control data in accordance with quality system requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise and report non-conformances or problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify risks and/or opportunities for improvements

  1. Compare current work practices, procedures and process or equipment performance with requirements and other available information
  2. Recognise variances that indicate abnormal or sub-optimal performance posing a risk to product, services or end users
  3. Collect and/or evaluate information to determine possible causes for sub-optimal performance
  4. Use quality improvement tools and techniques to rank the probabilities of possible causes
  5. Analyse causes to predict likely impacts of changes and decide on appropriate actions
  6. Identify required changes to standards and procedures and training
  7. Report recommendations to designated personnel
Compare current work practices, procedures and process or equipment performance with requirements and other available information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise variances that indicate abnormal or sub-optimal performance posing a risk to product, services or end users

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect and/or evaluate information to determine possible causes for sub-optimal performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use quality improvement tools and techniques to rank the probabilities of possible causes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse causes to predict likely impacts of changes and decide on appropriate actions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify required changes to standards and procedures and training

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report recommendations to designated personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participate in the implementation of recommended actions

  1. Implement approved actions and monitor performance following changes to evaluate results
  2. Implement changes to eliminate possible causes that are within scope of own job role
  3. Document outcomes of actions and communicate them to relevant personnel
Implement approved actions and monitor performance following changes to evaluate results

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement changes to eliminate possible causes that are within scope of own job role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document outcomes of actions and communicate them to relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to strategic improvements

  1. Assess the adequacy of current controls, quality methods and systems against work area quality objectives
  2. Identify opportunities to continuously improve performance
  3. Develop recommendations for continual improvements of work practices
  4. Refine recommendations through consultation with appropriate personnel
  5. Document outcomes of continuous improvement strategies and communicate them to relevant personnel
Assess the adequacy of current controls, quality methods and systems against work area quality objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify opportunities to continuously improve performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop recommendations for continual improvements of work practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refine recommendations through consultation with appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document outcomes of continuous improvement strategies and communicate them to relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge